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Artstore Ltd
"Having had previous bad experience of costly customisation, we have been delighted with Eureka’s Addon modules. Almost all of our previous bespoke requirements were fulfilled with prebuilt, field tested addons, giving additional confidence in the product. I lost track of the number of times my end users said “but we need it to do…” and I was able to find an addon.
Throughout our implementation, Eureka’s experience meant they often anticipated our requirements, and when we required slight customisation, the work was provided at the same high standard as any addon.
As a small company needing to keep track of 35,000 different product lines across 3 sites, our requirements could be interpreted as challenging. Eureka helped roll out an upgrade to Sage 200, as well as the introduction of Sage Paypoint without losing a day’s trade. I would not hesitate to recommend Eureka to any supplier looking for Sage support, particularly in a retail environment.”
Anthony Dornan BSc (Hons), IT Manager, Artstore Ltd
www.artstore.co.uk
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Kelvin Power Tools
“Eureka spoke to me in detail and then reconstructed our system from the ground up. Working closely with us they have fully understood our needs and given us a first class system meeting our specific requirements.
I cannot begin to describe the difference Eureka’s interventions have made to the way we operate and I have a lot of respect for the way Eureka operates. With Eureka, the after-sales and support package that comes with the product seems, if anything, to be getting better as time goes on."
John Breslin, Kelvin Power Tools, Hillington, Glasgow
www.kelvinpowertools.com
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Neogen Europe Ltd
"Eureka was selected over other business partners as they had the skills to tweak and develop the software which ensured I never heard the statement “the software won’t do that”. Substantial work was carried out to ensure the software matched our processes rather than our processes being forced to change.
We made good use of Eureka’s development team which came up with easy solutions to irritating repetitive tasks which we had to carry out. We also took full advantage of various Eureka addons which to be honest I thought was a sales pitch when I was first introduced to them. However after seeing them in use, I couldn’t get them installed quick enough. Sage 200 is a good system but a few addons make it that little bit better."
Steven Donnachie, Company Accountant, Neogen Europe Ltd
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